Legal
Refund & Cancellation Policy
Last updated: June 7, 2026
This policy explains how billing, renewals, cancellations, and refunds work for PodcastYes subscriptions. It forms part of our Terms of Service.
1. Subscriptions and renewals
Paid plans are billed in advance and renew automatically each billing period (monthly or yearly) until you cancel. By subscribing you authorize PodcastYes and our payment processors (Stripe and PayPal) to charge your payment method for each renewal at the then-current price.
2. Cancelling
You can cancel at any time from the billing page in your account or through the payment provider's portal. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for, after which the account moves to the Free plan.
3. Refunds
Except where required by law, payments are non-refundable and we do not pro-rate partial periods. We do not provide refunds for unused generation allowance or for time remaining after a cancellation. If you believe you were charged in error, contact us within 14 days and we will review it in good faith.
4. Free plan
The Free plan is, and remains, free. It has its own monthly allowances and requires no payment method.
5. Failed payments
If a renewal payment fails, your subscription may be marked past due and we may retry the charge. If payment cannot be collected, paid features are paused and the account is downgraded to Free until billing is restored.
6. Price changes and taxes
We may change plan prices; changes take effect at your next renewal and we will give reasonable notice. Prices are exclusive of any taxes, which may be added based on your location.
7. Chargebacks
Please contact us before initiating a chargeback so we can resolve the issue directly. Accounts with unresolved chargebacks may be suspended.
8. Contact
Billing questions? Email billing@podcastyes.app.
This document is provided for transparency about how PodcastYes operates. It is a general template and is not legal advice; have it reviewed by qualified counsel for your jurisdiction before relying on it.